Get help in understanding benefits
Find a primary doctor or specialist
Access listings for dental & vision services
Get assistance for making the most of your
Medicaid benefits
Once approved for Maryland Medical Assistance (MEDICAID), you will receive a red and white medical assistance card in the mail within 14 days of enrolling. Do not throw away this card. Even if you haven’t received your card yet, you can still get medical services. Your doctor or pharmacist can verify coverage by calling the Eligibility Verification System (EVS).
Choosing your MCO and primary care provider
When your application is completed and verified, you will receive an enrollment packet in the mail to choose a managed care organization (MCO / Insurance Company) to provide your care coverage.
The MCOs that you can choose in Frederick County are:
- Amerigroup Community Care
- Maryland Physicians Care
- Priority Partners
- United Healthcare Community Plan (current family members)
- CareFirst Blue Cross Blue Shield Community Health Plan of Maryland
Ask your doctors which MCOs they accept or search the Frederick County Provider list to find doctors who accept your MCO. (link)
You can also compare available MCOs by clicking on Health Choice Comparison Chart. (link)
You can enroll in a MCO any of these ways
- Contact the Frederick County Health Department at 301-600-3124.
- Call HealthChoice at 1-800-977-7388 (Monday–Friday, 7 a.m.–7 p.m.)
- Complete the MCO enrollment form included in the packet you received in the mail, and mail it back in the envelope provided (no stamp needed).
Health services covered
When enrolled in Maryland Medicaid you will receive covered health services to include: doctor visits, prescriptions, vision, addiction treatment, mental health services, hospital care, and urgent care services, and more. Dental care is covered for children and Pregnant Women through Healthy Smiles. Some MCOs offer limited adult dental care.
For help on benefits and service and other assistance please call Administrative Care Coordination/Ombudsman Program (ACC) at Frederick County Health Department: 301-600-3124.
Report changes
It is important to notify Maryland Health Connection with any changes in your address, household size, or income to assure you receive proper notifications and coverage. To update your application, contact MCHP at Frederick County Health Department 301-600-3124.
At Frederick Medicaid, you can:
- Access the local Administrative Care Coordination / Ombudsman staff for assistance
- Find a current listing of health service providers
- Locate an in-network primary care doctor or specialist
- Get help understanding your benefits
- Find participating pharmacies for your prescription needs
- Obtain education on your Medicaid eligibility
- Find participating urgent care services
- Receive education on dental, vision, addiction treatment, and mental health coverage
- Locate participating dentists
- Get education on pregnancy and newborn benefits and services
- Receive referral information for Medicaid transportation services
Community Education Services:
- ACC provides informational presentations and classes on Medicaid for local agencies, their staff, and Medicaid eligible clients to better understand the Medicaid system
The local Frederick County Health Department Ombudsman is an advocate for your health care needs. If you are having trouble getting health care services from your MCO or your doctor please call: HealthChoice Help Line @ 1-800-284-4510 and they will send our Ombudsman a request to follow- up with you to ensure that your health care problems were resolved.
The Maryland Healthy Smiles Dental Program (MHSDP) provides dental care to eligible Medicaid members. Medicaid covers a wide range of dental services.There are no premiums, deductibles, or copays for covered services. There is no maximum benefit amount each year. MHSDP members should never pay for covered services out of pocket.
Eligibility Everyone with full Medicaid coverage is eligible for the MHSDP. If you have a red and white Medicaid card, you have full Medicaid coverage.
Covered Benefits and Services
- Regular checkups
- Teeth cleaning
- Fluoride treatments
- X-rays
- Fillings
- Root canals
- Crowns
- Pulling teeth - extractions
- Anesthesia
Other Covered Services for Children Under 21 Years Old
- Sealants
- Orthodontics
- Fluoride varnish
Other Covered Services for Adults
- Denture adjustments
Services Not Covered The MHSDP does not cover:
- Experimental procedures
- Cosmetic procedures
- Dentures for adults 21+
for assistance
We are available Monday through Friday from 8:00am to 5:00pm.
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